Privacy Policy

Beauty Ambassadors Salon & Spa ("Beauty Ambassadors", "we", "us", or "our") values your trust and is committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, store, and safeguard personal information when you visit beautyambassadorsga.com, book appointments through our booking links, communicate with our staff, or receive professional hair, skincare, esthetic, or spa services at our salon in Alpharetta, Georgia.

1. Information We Receive and Collect

We collect information in several ways depending on how you interact with our website and salon:

A. Information You Provide Directly

• Contact Details: Your full name, telephone / mobile number, and email address when you submit inquiries, book appointments, or request service consultations.
• Appointment Details: Selected salon services (such as haircuts, styling, coloring, highlights, facials, waxing, threading, mehendi / henna art, or bridal packages), date and time preferences, and any specific notes or stylist requests you provide.
• Treatment Preferences and Health Disclosures: Information relevant to the safety and suitability of treatments—such as known allergies, skin sensitivities, scalp conditions, recent cosmetic or chemical treatments, or pregnancy. This information is treated as strictly confidential and is used solely to assess treatment suitability and deliver services safely.
• Direct Communications: The contents of text messages, emails, phone conversations, feedback, or inquiries you direct to our team.

B. Payment Information

When you schedule an appointment requiring a deposit or pay for salon services, payments are processed directly and securely through Square (Block, Inc.). Beauty Ambassadors does not store or process complete credit or debit card numbers, magnetic stripe data, or CVV security codes on our local website servers. Square provides us with limited transaction records (such as payment status, total amount, service itemization, date/time, and the last four digits of your card) for accounting and receipt issuance.

2. Website Analytics, Cookies, and Technology

When you browse our website, certain technical information is collected automatically to support site operations, assess performance, and enhance visitor experience:

• Technical and Log Information: Your IP address, browser type, device operating system, referring URL, pages viewed, and session timestamps.
• Website Analytics: We use standard web analytics tools to understand site traffic patterns, optimize page performance, and evaluate user engagement across our service pages.
• Cookies and Browser Settings: Cookies are small text files placed on your device to maintain site functionality, remember user preferences, and analyze general traffic. You can adjust your browser settings to reject cookies or notify you when cookies are placed.

3. Third-Party Platforms and Services

Our website integrates with trusted third-party platforms to provide full salon functionality:

• Square Appointments: Online bookings are hosted through Square. When you book an appointment, your booking details and contact info are processed under Square’s terms and privacy policies. For details, please review Square’s Privacy Notice and Square’s Buyer Features Notice.
• Google Maps: We embed interactive Google Maps to help you find our salon location at 875 N Main St, Suite #356, Alpharetta, GA 30009. Google Maps may collect location and device data subject to the Google Privacy Policy.
• Social Media Links: Our website links to our official Instagram page (@beautyambassadorsga) and Google Business Review page. Interacting with these external networks is subject to the respective platform’s privacy terms.

4. How We Use Your Information

We use personal information for clear and legitimate business purposes, including to:

• Schedule, confirm, update, or reschedule your salon and spa appointments.
• Send automated appointment reminders and confirmations via SMS or email (powered by Square or sent directly by salon staff).
• Deliver personalized, safe beauty treatments tailored to your hair condition, skin type, and consultation notes.
• Process service payments, issue receipts, and manage sales tax and accounting records.
• Respond to client inquiries, feedback, service consultations, or appointment concerns.
• Maintain website security, verify authentic bookings, prevent fraud, and comply with applicable Georgia cosmetology licensing and legal obligations.

5. When We Share Information

We do not sell, rent, lease, or trade your personal information to third parties for independent marketing purposes. We share information only under the following circumstances:

• Authorized Service Providers: With third-party vendors who assist in operating our business (e.g., Square for appointment management and credit card processing, website hosting providers, and SMS/email notification systems). These providers are authorized to use your data only as necessary to provide services to us.
• Legal Compliance and Safety: When required by federal, state, or local law, subpoena, or legal process, or when disclosure is necessary to investigate potential fraud, protect the safety of our clients or staff, or defend legal claims.
• Business Transfers: In the event of a merger, salon acquisition, or transfer of business assets, customer appointment records may be transferred as part of the business assets, subject to the protections in this policy.

6. Data Retention, Security, and Your Choices

We implement appropriate technical, administrative, and physical safeguards to help protect personal information against unauthorized access, loss, misuse, or alteration.

We retain your personal information and appointment records for as long as necessary to manage ongoing client relationships, fulfill service warranties, resolve disputes, maintain accurate financial records, and comply with Georgia state record-keeping and tax regulations.

Your Choices:

• Access and Updates: You may request to review, update, correct, or delete your contact details by calling the salon or emailing us.
• Appointment & Marketing Messages: You may opt out of promotional communications at any time by following the unsubscribe link in emails or replying STOP to SMS messages. Note that operational messages concerning upcoming appointments, confirmations, and billing receipts will still be sent as necessary.

7. Children’s Privacy

Our website and online booking tools are intended for a general audience. We do not knowingly collect personal information directly from children under 13 without verifiable parental or guardian consent. Parents or legal guardians must schedule, authorize, and accompany appointments for children under 13. If you believe a child under 13 has submitted personal information through our website without consent, please contact us promptly so we can remove the data.

8. Applicable Law & Policy Updates

This Privacy Policy is governed by the laws of the State of Georgia. We may update this policy periodically to reflect changes in our salon operations, technologies, or legal standards. The updated date at the top of this document indicates when modifications took effect. We encourage clients to review this page periodically.

See our Terms and Conditions for details governing appointment scheduling, cancellations, and salon service terms.

9. Contact Us